Privacy policy
Tuition Kaki collects, uses, and protects personal data for the purpose of providing tuition matching, tutor onboarding, credential review, assignment coordination, payment administration, customer support, service improvement, and legal or regulatory compliance.
Information we collect
We may collect parent or student contact details, tuition request details, student level and subject needs, location preferences, tutor profile information, tutor contact details, academic background, uploaded credential documents, assignment records, application records, shortlist decisions, payment tracking information, reviews, support messages, device metadata, and consent records.
How we use information
We use personal data to review tuition requests, assess tutor suitability, verify tutor claims, prepare shortlists, coordinate confirmed assignments, maintain service quality, prevent misuse, resolve disputes, administer commission or payment records, and communicate service updates where consent or legitimate interest applies.
Sharing and disclosure
We share information only where needed to operate the service. Parent contact details are not released to tutors before a match is confirmed. Tutor documents are not published publicly. We may share limited information with service providers that support hosting, storage, communications, analytics, security, and payment administration, subject to appropriate safeguards.
Tutor documents
Uploaded tutor documents are stored privately and reviewed by authorized personnel for verification purposes. Public verification summaries must be based on approved review outcomes and must not expose full documents, identification numbers, home addresses, student IDs, or other unnecessary identifiers.
Retention and security
We retain personal data only for as long as needed for service, operational, legal, accounting, dispute resolution, fraud prevention, and security purposes. We use access controls, private storage, audit logs, and role-based permissions to reduce unauthorized access.
Your choices
You may request access, correction, withdrawal of marketing consent, or deletion where legally and operationally permitted. Some records may need to be retained for accounting, safety, dispute, or compliance reasons.
For privacy questions or data requests, contact Tuition Kaki through the contact channel listed on this website.